ID #1268 | Thursday, 06 February, 2014  04:09 | Hits: 426

Nesote Enterspine CRMS (Customer Relationship Management System)

Nesote Enterspine empower your enterprise and act as the spine of your enterprise. It now comes with excellent HRM and CRM soloutions to enrich your enterprise. Nesote Enterspine HRM manages the employees in the efficient way while Nesote Enterspine CRM facilates your firm to keep the best customer relations. It is well suited for small scale as well as large scale enterprises. We provide free provision for using Nesote Enterspine HRM for small scale enterprises.

Employees are the most important element of every business. Their contributions play a significant role in determining the success of any organization. Nesote Enterspine HRM helps to bridge the gap between top management and employees that can really improve the capabilities of employees and thereby improve total productivity of the organization. It plays a very important role in execution of Payroll efficiently & accurately, with minimum data entry and calculation time. Its also a complete solution to track employee attendance and leave details.

Employee Information Management Manage information for employees including personal profiles, contact informations, educational qualifications, experience details, family, nominee, project details, visa, passport etc. Manage privileges for each employee based on their positions. Unlimited custom fields can be added upon requirement for handling additional employee related informations.

Product Management All the relevant the product details like product name, product category, cost price, selling price and promotional price are added and managed. Moreover, it also facilitates to add the after sale service providence, guaranty and warranty period to improve the efficiency of this section.

Contact Management The relevant informations regarding with a contact is collected and managed. Also if available, personal details such as date of birth, wedding anniversary, interests and hobbies are also stored in this section. The deal counts associated with the contact person is also tracked and recorded.

Deal Mangement A small probability of sale is considered, marked and tracked effectively with this section. The deals are progressed through different deal stages and the employee associated with a particular deal try his level best to make this deal as successful.

Service Management This section handles all the service requests for the products offering the services and also the after sale service requests. The complaints or the service requests are handled by a service handler and the status of the request is also maintained in this section.

Campaign Management Campaign management handles different email, phone and postal campaigns according to your interest. The campaign name, type and objective is added and different contacts or contact groups are mapped to a particular campaign. Moreover this system also facilitates to send greeting mails to our contacts on their personal life events such as birthday and wedding anniversary.

Dashboards Dashboards give a quick understanding of the firm's sales and deals with the help of different graphs. This statistics will also facilitate to compare the sales for different time periods.

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